It says something about an employer when you choose to stay with them for more than 10 years. I really enjoy working in the small team at Gomm Finance – it’s friendly and relaxed, and I think our clients feel it too.
I previously worked with one of the big banks in various lending and customer service positions, each of which had its own rewards and challenges. My job at Gomm is primarily a supporting role. I make sure everything runs smoothly and I keep things on track with the banks.
I’m usually the first point of contact for clients when they call. At Gomm, we pride ourselves on knowing our clients and providing them with the best possible service. It’s great that we can build relationships over many years; we are now helping the grown-up children of some long-term clients to buy their own homes.
Applying for a loan is the biggest thing some people have ever done so we try to put their minds at ease. All the positive feedback we receive shows we’re on the right track.